Accounts & auth
Sign-up, Google OAuth, sessions, password reset and account deletion.
Sign-in methods
- Email + password — confirmation email required before first use.
- Google — managed one-click sign-in, no password to manage.
- Apple — Sign in with Apple, including Hide My Email addresses.
Sessions are stored by the auth client and refreshed automatically. When Nive is embedded in an iframe and the browser partitions third-party storage, Nive falls back to in-memory storage for the session — you stay signed in for that tab but not across reloads. Embedded windows also block provider popups; the sign-in screen offers an "Open in new tab" action when that happens.
Managing connected logins
Open Account settings to see which providers are connected, connect a missing one, or unlink a provider you no longer use. At least one sign-in method must stay connected, so connect a second provider before unlinking the first.
Password reset
- On /auth, choose "Forgot password".
- Open the recovery email and follow the link back to the app.
- Set a new password; all other sessions keep working until they expire.
What is stored against your account
| Data | Why | Deleted with account |
|---|---|---|
| Email + auth identity | Sign-in | Yes |
| Conversations & saved schemas | Your work history | Yes |
| Brand profile | Consistent tone across tools | Yes |
| Usage counters | Daily credit limits | Yes |
| Payment records | Legal / accounting retention | Retained as required by law |
Deleting your account
Email support@nive-ai.co.in from the registered address. Deletion removes your workspace data within 30 days, except records we must retain for tax and accounting purposes.