FAQ
Data usage, refunds, plan expiry, self-hosting and support.
Do you train on my data?
No. Prompts and generations are never used for training. See Privacy.
Can I get a refund?
See the Refund Policy. If a payment succeeded but the plan never activated, we always either activate or refund.
What happens after 30 days?
You drop back to the free tier automatically. No auto-renew, no surprise charges.
Do credits roll over?
No. They reset daily at 00:00 UTC so heavy days never starve the next one.
Can my team share one account?
Technically yes, but limits are per account and history mixes. Proper team workspaces are on the roadmap — tell us if you need them now.
Can I self-host?
Not today. Reach out if you need an enterprise deployment.
Is Nive in beta?
Yes. Tools are live and usable, but interfaces can change between releases. Anything that would break saved work gets a notice first.